Return Policy

Returns are normally accepted when completed within 30 days from the date of shipment. This does not include items identified as "NCNR", "Non-Cancelable/ Non-Returnable" ("Non-Standard Products").

Only products originally shipped from Benchmark will be returned to Benchmark All others will be promptly quarantined and disposed of or returned to the customer. By a Customer returning products to Benchmark, the Customer certifies that the products were purchased from Benchmark and there has been no substitution in whole or part of the same product from another supplier, distributor or other such sources of the product. The return should be in the original packaging and in unused condition (except defective).

Return Freight charges must be prepaid; Benchmark will not accept COD shipments.

Some products may require that they are returned directly to the manufacturer.

To submit a return authorization request online, select the Request Return option for an eligible order from your Order History. Upon submission, your request status and further instructions will be provided.